Refund policy

Returns Policy

Thank you for shopping at OVM Smart Store! We strive to provide high-quality, custom products, and we want you to be completely satisfied with your purchase.

Returns and Exchanges
As all our products are made to order, we do not accept returns or exchanges unless the item is defective or damaged. If you receive a defective or incorrect item, please contact us within 30 days of receiving your order. We will offer a full refund or send a replacement at no additional cost.

Conditions for Returns

• The product must be in its original condition.
• Please include a photo of the defective or incorrect item to expedite processing.

If you have any questions or concerns, please contact us at support@ovmsmartstore.com